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NOTE: This is for information purposes only and not a reflection of how LightAV.com does business.
This is very important concerning the validity of products purchased on the internet.
I have taken a position of telling the consumers the truth instead of deceiving them.
This page is for information purposes, so you the consumer can make a better buying decision.
Some of the information here might be out of date as it has been compiled over about 6 years!!
I have personally received letters from Kicker, Rockford Fosgate, Yamaha, Harman International, Russound, BelTronics, Clarion, MTX, and Cadence.. Basically telling me (and everyone) to stop selling their products online.. I have also gotten calls from Phoenix Gold, MB Quart, Elan, and various others.. Most internet sites have taken the position of deceiving the consumer and telling them that their products come with manufacturers warranties.. There is  no truth to this at all. You can call or visit many of the manufacturers websites now where they warn you that they do not allow internet sales and offer no factory warranty for products purchased on the internet. links are below...
Here are the 2 main rules that are broken by selling on the internet.

1. Trans-shipping: Receiving products in your store and shipping them to other parts of the country infringing on another dealers territories.
2. Price structure: You are not allowed to advertise below certain price level designated by the manufacturers

If you break these rules you can and will lose your dealership
Polk Audio can in fact sue you for triple the money you SHOULD have made on the products. BY contract..

Been Ripped Off??? Click Here


Companies that work on behalf of the manufacturers to shut off internet sales.
NetEnforcers:

http://www.Netenforcers.com

WebEyeQ
http://webeyeq.com/

For proof about what manufacturers are saying look here..
Alpine
http://www.alpine-usa.com/support/dealer_locator/dealer_loc.html
Kove Audio
http://www.koveaudio.com/beware.html
Phoenix Gold
http://www.phoenixgold.com/2004/warranty.html
AutoTek
http://www.maxxsonics.com/autotek/company_internetsales.html


AudioBahn 
http://www.audiobahn.com/Audiobahn06/pages/unauthorized.html
Marantz
http://us.marantz.com/175.asp#
Pinnacle Speakers
http://www.pinnaclespeakers.com/buy.html
Blaupunkt
http://www.blaupunkt.com/us/support_4.asp
Memphis 
http://www.memphiscaraudio.com/warranty.asp
Planet Audio
http://www.planetaudiousa.com/home/index.php?md=4
Belronics Radar
The MEGA list of unauthorized resellers. 1/2 if them from E-bay.. Gee I wonder why..
http://www.beltronics.com/unauthorized-list.html


Denon
http://www.usa.denon.com/Warranty.asp
Pioneer Electronics
Unauthorized Internet Dealers
Polk Audio
http://www.polkaudio.com/home/toolbox/dealerlocator/
or
http://www.polkaudio.com/dealerlocator/authorized.php
Diamond Audio
http://www.diamondaudio.com


Earthquake Sound
http://earthquakesound.com/car_locator_1.htm
Memphis Car Audio
http://memphiscaraudio.com/internet_sales.html
Proficient Speakers
http://www.proficientaudio.com/
Infinity
http://www.infinitysystems.com/caraudio/where_to_buy.aspx
MMats Pro Audio
http://www.mmatsproaudio.com/beware.php
Rockford Fosgate
http://www.rockfordfosgate.com/dealerlocator/internet_policy.asp
JL Audio
http://mobile.jlaudio.com/jlaudio_pages.php?page_id=111
MTX Audio
Check out this blunt explanation of the internet
http://www.mtx.com/caraudio/notAuthorized.cfm

11/17/2005 MTX Getting Hardcore Read This!!!
http://www.mtx.com/caraudio/notAuthorizedHorrorStories.cfm
Oddly a bad review about me on it but I don't care, good info for you customers anyway!!! BTW.. I would never take a credit card pending a delivery of a sub.. This post on their "horror stories" does not sound like some of the things I say to customers...

Russound 
http://www.russound.com/salespolicy.htm
Earthquake Sound
http://www.earthquakesound.com/car_locator_1.htm
Onkyo
http://www.onkyousa.com/locator.cfm?loc=1&type=d
Xantech
http://www.xantech.com/main.htm#sales
Kicker
Kicker seems to be authorizing some idiots these days..  No wonder their stuff has gone downhill!!
Oz Audio
http://www.ozaudio.com/jti/oz_warranty.htm
Yamaha
http://www.yamaha.com/yec/customer/dealer.aspx?CTID=5010030
ESCORT Radar Check out this list!!
http://www.escortradar.com/unauthorized-list.htm

Zapco
http://www.zapco.com/ZapcoBuyersBeware.htm

Other manufacturers that do not honor internet sale warranties. Kenwood Excelon, Clarion, Toshiba, Aiwa, AutoTek, Focal, Dynaudio,  JBL, Aiwa, Sony, Sony ES, Audio Control, Precision Power, JVC Digifine,  OZ Audio,  ADS, Cadence, SoundStream, Infinity, Yamaha, Denon, Harman Kardon, Orion, Clarion, Kicker, pretty much all of them at this point...

Serial number removal
 Think about this folks.. You get pulled over by a police officer and they search the car.. They find your amplifiers, speakers with no serial numbers on them... Is the equipment stolen??? Who really knows... But.. it is a possibility you could get your equipment confiscated..

Almost every line in car audio is having serial numbers removed ... Kicker, Polk, Alpine, Kenwood Excelon, Infinity, Eclipse, Nakamichi, all of them.. This is what is called "Gray Market" folks. Dealers do this as regular business like it is just OK to do.. Serial number removal has become a normal part of internet sales and seems to go "unsaid" or hidden by the dealers the stuff is bought from..Keep in mind that if the dealer you buy from goes out of business and you have no serial numbers.. You will get no warranty from the manufacturer.. Period!   Additionally if they go out of business you will have noone to turn to for help on your $400 amp, or $600 CD Player..  Remember online that price is not everything.. The cheapest price usually means that that is the person hiding in their closet the best and having the least customer service. Most online retailers get the stuff from their sources without serial numbers on the boxes.

Also remember that all you need is a spreadsheet and $50 per month and you can be a "retailer" online..

I spoke with about 20 manufacturers at the show CES 2001-2005  in Las Vegas and all had the same issues with the net.. NO INTERNET SALES..

BBB Online, Verisign, CNET, GOMEZ Online... Read More
A member service only. Pay your dues and you are a certified member.. Even if you take the serial numbers off your products. They will not and do not look into your business practices.

EBay.com
Click Here for all kinds of E-bay Scams

Home Audio Retailers

Car Audio Retailers

The internet has come to this.. Who will go down to $1 to make a sale.. At that margin how can a dealer survive?? How can they fulfill a warranty when they are clearly not authorized by the manufacturer? How can we do anything for you if the dealer makes $1?? You tell me.. Unprofessionalism and criminal activity revolve around many websites online but how do you know.. All you see is a "store" which is nothing but pictures and text . Charles Mansion could be running a site and by the looks of it you think it is run by Mother Theresa.

Keep this in mind people .. In order for a company to stay in business you need to make money.. If you want swap meet style selling then go there it is Sunday in your local abandoned drive-in.. If you want dealers that are knowledgeable, have warranties, and get good legitimate prices and product then do your homework.. Don't spam every retailer online asking for a price and they all battle for the $5 they get from you...

Many more sites list the same as well.. If you need any further explaination call the tech line or e-mail.. This is not to scare people it to inform you as to what is REALLY going on. The internet is turning GRAY MARKET and I hate to see it happen!! When I started this almost 6 years ago I never thought it would come to cutting off serial numbers and lying to everyone.

BOTTOM LINE: DO YOUR HOMEWORK. DONT TAKE EVERYTHING AT FACE VALUE!!
Jerry Edwards
Owner

Lightav.com


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